All sales are final. There are no refunds, exchanges, or returns. The kitten will need to be taken to the vet within 3 days of having the kitten in your possession. If the vet finds something wrong with your new kitten, please contact us via call or text immediately so that we can discuss this issue. Any deposit made on a kitten is non-refundable. We pride ourselves in raising healthy, happy, sweet kittens. If you are unhappy with your purchase please let us know so that we can fix the issue and make it right with you.